Privacy Policy

1. Introduction
At Nova Company, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website. By accessing our website, you agree to the practices described in this policy.

2. Types of Information Collected
We may collect various types of personal information from you, including but not limited to:

  • Name.
  • Email address.
  • Phone number.
  • Billing and shipping addresses.
  • Payment information (when purchasing products or services).
  • Any additional information you provide during the communication with our support team.

3. How Information is Collected
We collect information from you in several ways, including:

  • Direct interactions: When you voluntarily submit forms on our website, sign up for newsletters, or place an order.
  • Automated technologies: We may collect technical data such as IP addresses, browser type, and browsing patterns using cookies or similar technologies.
  • Third-party sources: Occasionally, we may receive information from third-party services that help us better serve you.

4. Purpose of Data Collection
The information we collect is used for the following purposes:

  • To provide products or services requested by you.
  • To communicate with you about your orders, inquiries, or updates.
  • To improve our website and service offerings.
  • To send marketing communications if you have opted-in.
  • To comply with legal requirements and maintain business records.

5. Data Security Measures
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your data, including encryption, secure servers, and restricted access to your information. However, no system can be entirely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • With service providers who assist in operating our website or conducting business, as long as they agree to keep your data confidential.
  • To comply with legal obligations or enforce our site policies. Please note that your phone number will not be shared with third parties for SMS purposes.

7. User Rights
You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request the deletion of your personal data (subject to legal or regulatory obligations that require us to retain certain information). If you would like to exercise any of these rights, please contact us using the information below.

8. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please feel free to reach out to us:

Email: info@novacompany.com